Hotel Management

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VIP Service

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Alpha Weddings Planners

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Mystery Guest

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Butler Service

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School of Simlpicity Authorised Regional Office in Crete

Management

  • Advanced Organizational Behavior
  • Managing People (the effective Management - Leadership & Motivation)
  • Employeeship - Effectiveness in industrial relations
  • Types of behavior & Leadership Effective Communication
  • Team building
  • Project Management
  • Total Quality Management
  • Yield Management
  • Logistics Management & Warehouse Management - Inventory Management
  • Leadership in the Enterprise of the Future
  • Public relations
  • Sponsorships "Public Relations & Sponsoring
  • Event Management
  • Customer Service - Telephone Techniques – Complaints Handling in the workplace
  • Training of Trainers (Train the Trainer)

Personnel Management

  • Administration & Human Resource Management
  • Interview Techniques
  • How to choose the right person for your business (job description )
  • Personnel Evaluation Systems
  • Compensation Systems

Personal Development

  • Emotional Intelligence (EQ)
  • Effective Time Management
  • Personal Organizer
  • Techniques for Successful Presentations
  • Code Costumes
  • Personal Coaching
  • Body Language

Marketing

  • Marketing Plan
  • Business Plan
  • Industrial Marketing
  • Agricultural Marketing
  • Banking Marketing
  • Hotel Marketing
  • Marketing & Advertising
  • Design & Development of new products
  • Applications of Marketing on the Internet (e-marketing)

Sales

  • Skills Development on Retail Sales
  • Effective Sales of Services
  • Key Account Management (Management procedures for strategic customers)
  • Up selling techniques - Maximizing Sales
  • Effective handling of customer objections - closing the sale
  • Keeping the Customer Happy (workshop)
  • Selling through the phone (workshop)
  • Sell Yourself, Sell Your Product (workshop)
  • Advanced Strategic Selling Skills
  • Negotiation Skills

Finance

  • Accounting for non – Financial Managers
  • Budget- a tool for effective Management
  • International Accounting Standards

Special Subjects

  • Quality Management Systems ISO 9001
  • Business English for executives
  • Business Russian for business executives
  • Health & Safety at work
  • Legal issues for non-lawyers (Civil & Commercial)

Agenda

October 2017
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